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Feedback Satisfaction




Here are a very few, random feedbacks and emails excerpts from customers from all over the world.

Rude comments unsurprisingly come from non-customers real-complainers and won't be retold here.
Everyone's pretty much very happy with what we do, and that's what keeps us going.
Thank you.

To be continued.



Dear Nick,
 
Both packages arrived yesterday in perfect condition.
 
Your packaging was excellent.
 
[...]
 
Best regards,
 
Ken (Australia)


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Hi Nick -

Hope all is well.

I got the books early last week - Tuesday afternoon maybe? Very quick, thanks. 
I waited until Thursday evening to open it - the Shinoyama 123 book I think
may go down as one of my top ten favorite books. The paper, the layouts and
the way the photos are a true exploration of the actress' character make 
it exceptional and timeless. The Araki book is also a great find in that
there's so many of them out there it's great to have a very specific one
just about skies.

I'll talk to you soon.

Luis (USA)


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Bonsoir,
 
J’ai bien reçu le livre,
 
Travail très sérieux, excellente idée que votre site,
 
Bonne continuation
 
Mickael (France)


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Dear Nick
 
Just a quick note to let you know that [the book] arrived safely and super-fast. Thank you.
Maybe I should consider buying more Japanese photobooks. Feel free to make suggestions ; )
 
Regards

Teresa (Portugal)


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Book received in perfect condition.

Thanks again Nick

Bahbak (U.K.)


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Juste pour vous dire que j'ai bien reçu mon livre, je vous remercie.
@ bientôt peut être qui sait pour d'autres achats.

marie (France)


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Dear Nick,

The book has just arrived, and is exquisite. Thanks for your wonderful service.

With best wishes,

David (U.K.)


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Dear Nick,

the book arrived today in perfect condition. Thank you for careful packing.
I wish you a merry christmas and a happy new year

Robert (Germany)


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Bonjour Nicolas,
Le colis est bien arrivé en Suisse, et le livre est en parfait état. Merci pour la rapidité et l’excellente qualité de l’emballage.

David (Suisse)


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Bonjour Nicolas,

Je viens de recevoir le livre ce matin.
On peut tout de suite voir l'expert dans le paquetage du colis :)
C'est très bien protégé. Le livre n'a subi aucun dommage durant le transport.
Je vous remercie pour votre professionnalisme.

Il ne me reste plus qu'à apprendre le japonais pour déchiffrer les textes et légendes de ces magnifiques photos.

Tibo (France)


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Dear Nick,
Just to let you know the book arrived safely yesterday, it is excellent. Many thanks,

Stephen (UK)


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Hi again, Nick!

I'm just writing to thank you and to let you know that I already have the beautiful Nakaji Book in my hands.

Fast shipping and perfect copy.

Thank you very much.

"See" you soon! 

Pablo (Spain)


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Dear Nicolas,

Both parcels arrived in perfect state during the last days. Especially the Seto Inland Sea is spectacular. I had already seen a lot of it's content but to page through this book and be marvelled by one extraodinary image after the other is simply stunning.

Thank you very much for this perfect transaction! I am still pondering over a new order and will make sure I will be in time before your end of november deadline.

best regards

Ruud (Netherlands)


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Hello Nick, 

Just received the book and it's great. Thanks. 

Regards. 

Viktor (France)


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Bonjour Nicolas,

Un petit mail juste pour vous informer que je viens de recevoir mon paquet japonais et suis ravie !

A très prochainement,

Caroline (France)


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nick-san,

got the wao stage photo book today and thx so much for doing such a good job wrapping it up... it was a horrible rainy day in sf today and the package was a tad wet on the outside when the postman finally delivered it about an hour ago. murphy's law eh... but all's well. the book is absolutely gorgeous. i just can't believe the colors and the expressions that shinoyama-san captured in those photos. amazing!!! i am really glad i bought the book from u. ;-)

どもうありがとがざいます and have a great day!

cheers

jenny (USA)


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Hi Nick,
 
The parcel arrived before I had chance to reply to this email! A beautiful set, the first I have ever seen or heard of it!
[…]
As you may have gathered,I am a great fan of Japanese photography, and having successfully used your site, will. I am sure be back for more. A great selection.
 
All the best, and many thanks,
 
Robin (UK)


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Hi Nick,
the books arrived today and look great.
Thanks so much and maybe till soon.

Greetings,

Sören (Germany)


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Hello Nick,

I was beyond impressed by both the care and packaging of the book. Wonderful care and curating of your passion.

This mail comes a little late as I received the package almost a week ago!

Very happy!

Cheers!

Adam (USA)


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Dear Nick,

Thank you very much for your swift and elaborate answer. [...]

Your site is without a doubt the best information source available for Japanese books and all my compliments for the standard of quality you offer.

Ruud (Netherlands)


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Hi Nick, the book arrived, beautifully protected and packed. Even more of a pleasure was the stamps on the box which I have kept. I miss Japan very much (as we had a short period in Tokyo) and so the stamps make me wistful.

Yoke-Sum (U.K.)


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Bonjour Nicolas,

Un mail rapide pour vous dire que j'ai bien reçu les livres,
super emballage,
merci encore

Emilien (France)


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Dear Nick

Just to say that the book arrived safely today – very impressed with prompt service!
Sincere thanks & a pleasure to do business.
Much appreciated,
Best wishes

Suzanne (U.K.)


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Cher Monsieur,

Je viens de reçevoir le livre que j’avais commandé en état parfait ce matin.
Merci pour ‘les bons soins’ (emballage était excéllent)
Votre service a été très professional et rapide.
Un client très heureux et vraiment ravi d’avoir fait l’achat chez vous.
Un grand merci encore.
Cordialement,
Met vriendelijke groeten,

Johan (Belgique)


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